WPFO - Fox 23 - Where's the HD?

I knew it was too good to be true. At midnight, Februrary 17, WPFO - Maine's Fox channel, finally was able to broadcast HDTV over the air, and was able to provide all cable outlets in Maine with an HD signal. It all seemed so Utopian.

When Fox 23 came on line, the UHF channels that were doled out by the FCC so that broadcasters could deploy digital TV while still maintaining their analog signal until the transition was completed, were all gone. So Fox 23 was stuck. They couldn't "broadcast" their digital signal. The did, however, provide the digital signal to some cable outlets via fiber optic cable. Not where I live. So February 18, 2009, was a big day for WPFO. It was good for the public and good for the station, to finally have the Fox 23 signal available in digital format for everyone.

Since WPFO had been delivering its digital signal to Time Warner cable outlets in Maine (via fiber optics) for quite some time, WPFO should have garnered lots of experience in HD programming, HD signals, and the HD feed from the Fox network.

This may sound childish but I don't care. A week ago yesterday, March 15, I was watching the Simpsons. The Simpsons is now in HD (and I believe the first animated network program in HD, but I digress). Believe it or not, even a cartoon in HD is still immeasurably more appealing that watching it in standard definition. On that Sunday in question, The Simpsons went to commercial at about 8:15 or so. The commercial was not in HD. And from that point forward, The Simpsons never returned to HD format for the rest of the program. In fact, the following program, King of the Hill, was also NOT in HD even though it too is now an HD program.

Of course I tried to call the station but like every other TV station, there is nobody one can call to tell them of the technical difficulties. Those of you who follow this blog know full well how many times I have called WGME, WMTW, and WCSH over the last 2 years to try and each know, in times of HD trouble, that their signal was not in HD when it should be. Occasionally, and I do mean very infrequently, I would reach a live person, let them know what was going on, and then they would fix it. However, more often than not I was treated like "What?", "Who are you?", "Why are you calling?", "What gives you the right to call us?" and all sorts of reactions to that end.

Since I couldn't human at WPFO, I wrote an email explaining what happened and expected a response to explain why their programming ceased to be in HD on that Sunday. I heard nothing, as is normal for this kind of thing when I write to a TV station.

Now this Sunday, March 22, both The Simpsons and King of the Hill were not in HD AGAIN. However, this time that had a screen crawl that said "we are having technical difficulties with out high definition feed".

This time I tried to call the station during "business hours" (today at 12:50 pm). I was stuck in voice mail hell and again could not find anyone to speak to. So I left a message in the President and General Manager's voice mail box. Tom MacArthur (sp?) was his name.

I haven't heard back yet. He, unlike the managers at WPXT, WPME, WGME, WMTW, WCSH, NHPTV, and MPBN doesn't know who I am or that I have this blog. If he ever calls me I will explain it to him and see if he want to play nice, like Doug Finck at WPXT/WPME, and the folks at NHPTV, and support what I am doing, or not, like the remaining TV station personnel.

I'll keep you posted.